Knowledge Center

CF2018 Presentations

Wishing our clients, partners, employees, friends, and families a blessed, safe, and Happy Thanksgiving! Computer Guidance will be closed on Thursday, November 26, 2020, and Friday, November 27, 2020, in observance of U.S. Thanksgiving and Day After Thanksgiving. Regular business hours will resume on Monday, November 30, 2020. For urgent needs, please open an incident… Read More »

In 2020, the IRS launched a new form replacing 1099-MISC. A new form, 1099-NEC, needs to be used to report non-employee compensation.   For your convenience, we created step-by-step instructions on how to convert 1099-MISC eForms to 1099-NEC forms.   After reviewing this documentation, if you feel additional guidance is needed, please submit an incident.… Read More »

2021 Hosted Maintenance Schedule January— Saturday, January 16, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, January 17, 2021 February— Saturday, February 20, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, February 21, 2021 March— Saturday, March 20, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, March 21, 2021… Read More »

The 2020 Third Quarter-End Fix Pack (Q03) is now generally available (GA) for installation. This quarter-end fix pack applies ONLY to environments at the following release levels: eCMS v.4.1 Service Pack 3, Fix Packs 5 and 6 Do you need this update? Is your eCMS environment at a release level specified above? Answer No: You… Read More »

Read the Q3/2020 Customer Newsletter

Microsoft has announced that on October 15, 2020, it will no longer be supporting TLS 1.0 or 1.1, the encryption methodology used to communicate with Office 365. https://docs.microsoft.com/en-us/microsoft-365/compliance/tls-1.0-and-1.1-deprecation-for-office-365?view=o365-worldwide66 Customers who use Office 365 to send eCMS or HRSS emails will be impacted by this Microsoft change. Computer Guidance has created an update to utilize the… Read More »