Announcements

[Year-End Update] – Year-End Fix Packs, User Guides, and Documentation Year-End Fix Packs With the recently issued government changes, we are still in the process of finalizing the 2020 Year-End Fix Packs. The 2020 Year-End Fix Packs will be generally available for all supported product releases at the end of December of 2020. The Year-End Fix Pack will include changes for both US and Canadian customers. The 2020 Year-End Fix Packs will ONLY be provided for the release levels shown below. If you are using an unsupported release level and have not already done so, please submit a ticket requesting an eCMS upgrade to a supported release as soon as possible. Release Levels Supported:

• eCMS v.4.2
• eCMS v.4.1 SP3 Fix Pack 6 or later
• eCMS v.4.1 SP2 Fix Pack 8
• eCMS v.3.7 SP12 Fix Pack 4
• CMS v.3.4.3 SP14 Fix Pack 3

Please note that you do not need to install the Year-End Fix Pack prior to running the annual year-end rollover. The normal year-end roll-over can be run before or after the installation of this fix pack. Please also note that you do not need to install the Year-End Fix Pack prior to running your first 2021 payroll. Only before doing any year-end reporting. Documentation and Webinar Presentations The US and Canadian Year-End Webinar Presentation Files, Links to the US and Canadian Year-End Webinar Recordings, and the US and Canadian Year-End User Guides are available on the Customer Support Website under Quarter-End and Year-End Documentation well as on the CGC Portal under eCMS v.4.1 Apps. Please watch for further communication in the coming weeks.

Dear Valued customer, The attached document describes the Federal Tax Table conversion that needs to take place sometime in December before you process the first payroll (checks dated 01/01/2021 or later). For our Hosted customers, this will be installed automatically in the next couple of weeks. Hosted customers will be notified when this takes place. For our Enterprise customers, we need you to submit an incident and give us 3 possible dates and times (if possible) that we can have the software delivery team schedule to install and execute the conversion. Everyone needs to be off the system to do this because the conversion involves screen changes to the Employee Master file. Federal Tax Conversion Documentation

eCMS administrators now have an option to enable Multi-Factor Authentication (2-Step Validation) to enhance login security. By default, this feature will be disabled and have to be enabled by Admin as explained in section 1.1 below. For now, when enabled, the security code will be delivered via email only. Prior to enabling this feature, ensure all eCMS user profiles include valid user email account information. Coming soon, the eCMS administrator will have the capability to exclude specific users from requiring this authentication. To implement this security technology, you need to be at release eCMS v.4.1 Service Pack 5 or higher. The attached user guide gives you the steps to implement this security technology. After reviewing this documentation, if you feel additional guidance is needed, please submit an incident.

Wishing our clients, partners, employees, friends, and families a blessed, safe, and Happy Thanksgiving!

Computer Guidance will be closed on Thursday, November 26, 2020, and Friday, November 27, 2020, in observance of U.S. Thanksgiving and Day After Thanksgiving. Regular business hours will resume on Monday, November 30, 2020.

For urgent needs, please open an incident on our Customer Support Site and email our after-hours support at afterhourssupport@computerguidance.com.

In 2020, the IRS launched a new form replacing 1099-MISC. A new form, 1099-NEC, needs to be used to report non-employee compensation. For your convenience, we created step-by-step instructions on how to convert 1099-MISC eForms to 1099-NEC forms. After reviewing this documentation, if you feel additional guidance is needed, please submit an incident.

2021 Hosted Maintenance Schedule

• January— Saturday, January 16, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, January 17, 2021
• February— Saturday, February 20, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, February 21, 2021
• March— Saturday, March 20, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, March 21, 2021
• April— Saturday, April 17, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, April 18, 2021
• May— Saturday, May 15, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, May 16, 2021
• June— Saturday, June 19, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, June 20, 2021
• July— Saturday, July 17, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, July 18, 2021
• August— Saturday, August 21, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, August 22, 2021
• September— Saturday, September 18, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, September 19, 2021
• October— Saturday, October 16, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, October 17, 2021
• November— Saturday, November 20, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, November 21, 2021
• December— Saturday, December 18, 2021, 12:00 PM MST-AZ until 8:00 AM MST-AZ on Sunday, December 19, 2021

 

January Hosted MaintenanceAdd To Calendar February Hosted MaintenanceAdd To Calendar March Hosted MaintenanceAdd To Calendar April Hosted MaintenanceAdd To Calendar May Hosted MaintenanceAdd To Calendar June Hosted MaintenanceAdd To Calendar July Hosted MaintenanceAdd To Calendar August Hosted MaintenanceAdd To Calendar September Hosted MaintenanceAdd To Calendar October Hosted MaintenanceAdd To Calendar November Hosted MaintenanceAdd To Calendar December Hosted MaintenanceAdd To Calendar