IMPORTANT! 2020 4th Quarter/Year-End Fix Pack Is Now Available for Installation
The 2020 Fourth Quarter/Year-End Fix Pack (Q04/YE) is now generally available (GA) for installation. All customers at supported release levels, both USA and Canada, will need to install this fix pack!
For non-hosted customers: The Q04/YE Fix Pack requires Computer Guidance installation. If you have not already done so, please submit a ticket with your request for installation of the Q04/Year-End Fix Pack. CGC will contact you to schedule the installation.
For hosted customers: The Q04/YE Fix Pack will be installed by Computer Guidance no later than end of day on Friday, January 9, 2021. This will be done after hours for production environments. To request an earlier installation or no installation, please submit a ticket with your request.
Quarter-End/Year-End Documentation and Fix Pack Release Notes
Quarter-end and Year-End Update Documentation is located on the Customer Support Website under the Resources topic Quarter End and Year End Documentation.
Some Frequently Asked Questions
Q: What CMS/eCMS release levels are supported for the 2020 Q4/YE update?
A: The following release levels are supported:
- eCMS v.4.1 Service Pack 3 (Fix Pack 6)
- eCMS v.4.1 Service Pack 2 (Fix Pack 8)
- eCMS v.3.7 Service Pack 12 (Fix Pack 4)
- CMS v.3.4.3 Service Pack 14 (Fix Pack 3)
Q: Is the Q04/YE Fix Pack installation dedicated, requiring all users to be signed out of eCMS?
A: The Q04/YE installation is NOT dedicated, users can continue to work in the eCMS environment while the update is installed. However, for eCMS v.4.1 environments, the WAS (WebSphere Application Server) which provides the graphical user interface for eCMS may need to be restarted before running some year-end reporting options. This is done each night on many systems (and all hosted systems) as part of the nightly backup process. If not, the WAS must be manually restarted.
Q: How can I tell if the Q04/YE Fix Pack has been installed?
A: After installation, the value “Q04” will be shown in the version text for the environment. For v.4.1 environments, the version information is shown to the far right of the expanded Blue Bar at the bottom of an eCMS menu screen. The information is available for all release levels on the “About eCMS” Applications screen (ABOUTCMS from green-screen).
Q: Do I have to install the Q04/YE Fix Pack before doing the annual year-end rollover?
A: No. There are no changes to the annual rollover process. The normal year-end roll-over can be run before or after installation of this fix pack.
Q: Do I have to install the Q04/YE Fix Pack before running the first 2020 payroll?
A: No. However, you do need to complete the normal year-end roll-over before running your first 2021 payroll.
Q: Do I need to do anything more than install the Q4/YE Fix Pack before creating W2’s or 1099’s?.
A: Installation of this fix pack is required prior to producing the year-end forms and reports, such as W2’s and 1099’s. You must also restore the updated eForms templates in
eCMS (see release notes) before running the process to generate the forms.
If you have additional questions, please review the documentation on the website. If you still have questions, submit a ticket for assistance from the CGC Application Support team.